Creating a chatbot for your business

Answering your customers day and night with an automated assistant

Your customers often ask the same questions at all hours. A chatbot can answer instantly, take orders or bookings and free up your time. This guide teaches you to define its role, prepare its answers, choose a tool, set it up, test it and improve it while keeping a human relationship with customers.

This guide is currently available in French. The English edition is in preparation.

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What's inside this guide

The problem clearly explained, its causes and common mistakes
The 7-step WJ Method: understand, analyse, prepare, act, check, optimise, succeed
Practical written exercises
A printable 10-point checklist
A 30-day action plan, week by week
An FAQ and a summary sheet